Skip to main content
The Kotani Pay dashboard is your control center for monitoring transactions, managing wallets, viewing balances, and configuring your integration. It lives at backoffice.kotanipay.com.

​
Logging In

The dashboard uses email and password authentication. Go to backoffice.kotanipay.com, enter your registered email and password, and click Sign In.
Your dashboard login is separate from the API authentication flow. The dashboard uses email + password. The API uses a magic link sent to your email — see API Keys for that flow.

​
Choosing Your Environment

On your first login, before the main dashboard loads, you’ll see an environment gate asking which environment to work in.
Select Sandbox to work with test data, or Production if your account has been provisioned for live transactions. You can switch at any time using the environment selector in the top right of the dashboard.
Sandbox and production are completely isolated. Transactions, API keys, wallets, and customers do not cross between environments.

​
First-Time Login / Setting Your Password

If your account was just created and you haven’t set a password yet, use the Forgot Password flow below to set one. Your account email is your registered integrator email.

​
Forgot Password

If you don’t have a password or can’t remember it:
1

Click 'Forgot Password'

On the login page, click the Forgot Password link.
2

Enter your email address

Enter your registered integrator email and submit. A 6-digit OTP is sent to that email address. The code expires in 10 minutes.
3

Check your inbox for the OTP

Look for an email from Kotani Pay with your one-time password. Check spam if you don’t see it within a minute.
The OTP is valid for 10 minutes only. If it expires, repeat the process to get a new one.
4

Enter the OTP and set your new password

Back on the dashboard, enter the 6-digit code along with your new password (and confirmation). Submit to save.
5

Log in with your new password

Once saved, go back to the login screen and sign in with your email and the new password.
If you don’t receive the OTP email, check your spam folder or contact support@kotanipay.com.

​
Dashboard Overview

After logging in, you’ll see the main dashboard. The left sidebar is your primary navigation.

​
Country & Currency Filter

In the top-right corner of the dashboard, there is a country and currency selector. This filters all transaction lists and balance views to show only records for that country/currency combination. For example, selecting Kenya / KES shows only KES transactions and the KES fiat wallet. If you operate in multiple countries, switch between them here to see the full picture.

​
Next Steps

Generate API Keys

Set up API keys to authenticate your server-side integration

Balances & Settlement

Understand deposit vs payout balances and how to settle funds